Lead Generation         5
Telesales                     3
Customer Service        2
Market Research         5



Arriba Telecontact has extensive experience in both inbound and outbound services. We can help spur and drive your success by delivering quality work and by making the projected targets a reality for your business to lessen the burden to you and your staff.

Let us be together in making helpful solutions.



  • Value for Money
  • Well Organized
  • Values Client Relationships
  • Infrastructure Redundancy
  • Pool of Potential Agent Applicants

Arriba Telecontact, Inc. is a Philippine based contact center which has been successfully operating various campaigns for a number of companies based in the United States, Australia, Canada and the United Kingdom for over a decade. By providing quality and efficient services to various clients for the past 10 years, we just don’t guarantee a campaign’s success but ensure its continued growth.

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Why outsource to the Philippines

Business Process Outsourcing is a fast growing industry in the Philippines. The country is considered as a world leader in Business Process Outsourcing services catering to companies and corporations of all sizes based in the United States, Europe and Australia to name others. With a workforce that has a strong orientation to superior customer service and with the availability of a highly skilled pool of english speaking professionals, the Philippines has become a strategic and viable country to outsource non-core business functions so that companies may concentrate on their core business functions.

With its close affinity to the western world, integration to a western type of work environment and culture is not a problem. The Philippine outsourcing industry also is not just about catering to customer service requirements, the industry also covers gaming development, software research and development, contact centers, transcription services, back office services and other industry specific skills.

Our Location

Cagayan de Oro is an up and coming player in the BPO industry here in the Philippines but has already been acknowledged in the past as its region’s center for commerce and industry. It is located in the southern part of the Philippines and is considered as one of the safest places to live in the Philippines. Considered by the National Government as one of the next wave cities, Cagayan de Oro’s BPO industry is currently growing at a fast pace with the development of buildings and infrastructure geared primarily on luring big BPO and IT companies to transfer operations from their current congested and heavy traffic metropolis locations.

With a steady pool of graduates coming from various colleges and university in the city, manpower pooling is not a problem. The city is capable of supplying manpower resources needed by BPO companies. Aside from a steady pool of manpower resource, the city also has lower labor cost compared to bigger more developed cities in the country.

% Dedication

% Hard Work

% Plain Luck

% Adherence